FAQs


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1. Do I need to setup an account to place an order?
You can shop at bunics.com, either by registering with us or using a guest account to checkout.


2. How do I select items to purchase?
As you browse through the BUNICS Website, click on the Add to Cart button for the items that you wish to purchase.


3. How do I place an order on BUNICS Website?
Once your desired item is added to the shopping cart just click on the shopping cart icon on the top right corner and select proceed to checkout,you can either checkout as a Guest or you can sign up to get latest updates.Then you have to provide your personal details, select the payment method and then select place order button. Then you will receive a verification code,please enter it in a given tab, so your order can be verified.


4. Will my order be placed if I don’t send the code?
Your order will be placed, if you do not receive the confirmation code, In case, if you do not receive the verification code, you will receive a confirmation call from our customer care representative between 09:00AM- 06:00PM.


5. What are your payment options?
You can only purchase your items through paypal or credit/Debit card.

6. What are your Delivery Areas?
We deliver all  through courier services.


7. Can I change or cancel my order?
If you realize you've made a mistake while placing your order or want to update your order, please contact us immediately on this number phone  +212650379623 or contact@bunics.com

BUNICS.


8. How is my order shipped?
Orders are shipped from Monday to Friday, excluding public holidays. Any order placed on Saturday or Sunday will be shipped on the following week.


9. How can I track my delivery?
Once you have placed your order, we will email you a Customer Order Number. With the help of this number you can track your order. Along with the order number, you will receive a SMS once the order is being picked by the courier company containing the tracking number of your order. So that you can track your order easily.


10. How long does it take for my order to reach me?
it depends on the country where you are, generally, our shipping time is between 15 to 20 days.

11. What happens if I receive a damaged product/item?
Please visit : https://bunics.com/pages/refund-return-policy
12. What if the product is Out of Stock?
If the Product is shown out of stock. Please contact on this number

+212650379623, we will try our best to arrange it.